Author Topic: Customers say the Darndest things  (Read 6365 times)

Offline Reuben

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Customers say the Darndest things
« on: March 17, 2012, 01:04:18 AM »
All identities and user identifiable information has been removed but just for a laugh here are some of the requests I get (I'll post more as I encounter them):

Saturday, 17 Mar, 2012
[24:46] Visitor 898003160 has joined the conversation
[24:47] Reuben: Hello! I'm Reuben from BolehVPN. If there is anything that I can assist you with, be it a question on our products or a quick support query, I will be happy to assist! And no, I am not a bot!
[24:48] Visitor 898003160: i need some  thing  bet i will let you no letter
[24:48] Reuben: Sure :D I may be offline in a while so just giving you a heads up.
[24:49] Reuben: You can always drop an e-mail to us if you do have any queries
[24:50] Visitor 898003160: i need some do you thing you can help me
[24:50] Reuben: What do you need?
[24:53] Visitor 898003160: if i tell you that i need a car or a girl will you get it for me
[24:53] Reuben: That's unfortunately nothing to do with our VPN service
[24:57] Reuben has left the conversation
[1:09] Visitor 898003160: i wonted to see if you where real i need some laptop of good quality bet i don  k won how to meek the  Joice
« Last Edit: March 17, 2012, 01:12:37 AM by Reuben »
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Offline Schadenfreude

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Re: Customers say the Darndest things
« Reply #1 on: March 17, 2012, 08:06:40 AM »
That cannot possibly be a real person; no one's English is that bad. It doesn't even make any sense.

But yes, more please!  ;D

wildwestgoh

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Re: Customers say the Darndest things
« Reply #2 on: March 21, 2012, 11:00:50 AM »
I met one at Lowyat forum whom has slightly better English than this, but almost every question seems like a troll so I almost always ignore that type of question or that person :D
It can be sometimes funny and sometimes like "Is this person trying to troll us??!!"

Offline Reuben

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Re: Customers say the Darndest things
« Reply #3 on: June 18, 2012, 04:17:56 PM »
"you know i just found out that my dad has been subscribing to Boleh VPN. and he hogs bandwidth every night. Can you please terminate his account?"

:D
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Offline Chris

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Re: Customers say the Darndest things
« Reply #4 on: June 18, 2012, 06:16:01 PM »
"happy father's day, stop using all my internet"

bajau84

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Re: Customers say the Darndest things
« Reply #5 on: January 03, 2013, 08:19:24 PM »
"happy father's day, stop using all my internet"
and the fathers gonna say "well my son, when i am at your age i never felt the speed and the data soo much the way this day".

Offline xcross

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Re: Customers say the Darndest things
« Reply #6 on: April 19, 2013, 07:48:50 PM »
I got a kick out of this one:

"I think the full proof solution is to tinkle with the routing table of your OS"

I don't know how to "meek the Joice" either.

Offline AJaydono

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Re: Customers say the Darndest things
« Reply #7 on: June 12, 2014, 09:00:44 PM »
Bought a MAC, don't know how to use.

And this is just one bit of the conversation. There are more angry emails than this. Been really really patient.
 
[12:39 PM] Customer: hello
[12:39 PM] SYSTEM: Name: user
[12:39 PM] SYSTEM: User has no open tickets
[12:39 PM] BolehVPN Staff- AJay has joined the chat.
[12:40 PM] BolehVPN Staff- AJay: hi there user
[12:40 PM] user: yea
[12:40 PM] BolehVPN Staff- AJay: what's up?
[12:40 PM] user: i am still the one trying to download the vpn that has the macbook
[12:40 PM] BolehVPN Staff- AJay: manage to get your mac running?
[12:40 PM] user: i got the aple password
[12:40 PM] user: but used it on where it said the root passwprd its still not going'i dont think its the apple id they need there
[12:41 PM] user: so what hould i do
[12:41 PM] BolehVPN Staff- AJay: it's the Mac Root password
[12:41 PM] user: i need to set up the vpn today
[12:41 PM] BolehVPN Staff- AJay: you need to ask where you bought
[12:41 PM] BolehVPN Staff- AJay: which was your friend
[12:41 PM] user: i have the apple id and password
[12:41 PM] BolehVPN Staff- AJay: the Mac root password
[12:42 PM] BolehVPN Staff- AJay: for the Hardware itself
[12:42 PM] user: used it on that spot it said root passwprd
[12:42 PM] user: but it wont accept it so its not the apple id i guess
[12:42 PM] user: what other passwprd do you guys need
[12:43 PM] user: i am tired of all this protocol just to get a vpn
[12:43 PM] BolehVPN Staff- AJay: it's not what we need. it's your PC, not ours
[12:43 PM] BolehVPN Staff- AJay: The problem is from your mac
[12:43 PM] BolehVPN Staff- AJay: I'm assuming you are new to OSX
[12:43 PM] user: my mac dont have any problem
[12:43 PM] user: yes
[12:43 PM] BolehVPN Staff- AJay: You need your root password.
[12:44 PM] BolehVPN Staff- AJay: We dont know your Root password
[12:44 PM] BolehVPN Staff- AJay: please contact Apple or your friend who set it up for you
[12:44 PM] user: so what is the root passwprd after all?
[12:44 PM] user: what serves as the root password?
[12:44 PM] BolehVPN Staff- AJay: I dont know
[12:44 PM] BolehVPN Staff- AJay: because it's your PC
[12:45 PM] user: os it it the serial number?
[12:45 PM] user: of my mac?
[12:45 PM] BolehVPN Staff- AJay: no
[12:45 PM] BolehVPN Staff- AJay: please refer to http://hints.macworld.com/article.php?story=20001217230925152
[12:45 PM] user: ok
[12:45 PM] user: let me check
[12:46 PM] BolehVPN Staff- AJay: this is to recover your root password
[12:46 PM] user: and give me the link for download too
[12:46 PM] BolehVPN Staff- AJay: for bolehvpn?
[12:47 PM] BolehVPN Staff- AJay: https://www.bolehvpn.net/downloads/BolehMac122.dmg
[12:47 PM] user: yea for my mac
[12:47 PM] BolehVPN Staff- AJay: Please take the time to learn OSX too
[1:17 PM] user has left.
« Last Edit: June 12, 2014, 09:22:22 PM by AJaydono »

Offline Slacker

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Re: Customers say the Darndest things
« Reply #8 on: June 13, 2014, 09:45:52 AM »
Did you explain that root means the administrator? :)

Offline AJaydono

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Re: Customers say the Darndest things
« Reply #9 on: June 13, 2014, 12:57:49 PM »
Yes.  :P